Do You Have A Question About Your Order? Want To Talk to a Product Specialist? |
| If you have any questions regarding a product you see on our website or about shipping or anything else, please contact our customer service specialists. They are available to assist you with any questions you may have. Our knowledgeable representatives are always working hard to answer any and all questions; we provide individualized customer service to fit our customers’ needs. |
| Our business hours are: Monday-Friday 9am-6pm Eastern Standard Time. We can be reached by phone at (866)507-2725, via , or by e-mail at info@expressdecor.com |
Our facilities are located at:
39-39 23rd Street
Long Island City, NY 11101 |
| Our client services include: individualized customer support, technical assistance, as well as personalized shipping and delivery services. |
We are proud to introduce to you our executive team of managing directors who work hard to ensure that you receive the best possible customer service assistance. |
| Julia Demos is our sales and customer service manager. She ensures that each and every one of our customer service specialists is properly trained and that our representatives handles each and every call with the utmost courtesy and provide only the best service to our valued customers. |
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| Joseph Blane is our product knowledge executive manager, he is responsible for training each customer service specialist and providing proper product knowledge that each representative must possess prior to working for our customer service department. Joseph holds training sessions each month that are designed to familiarize our staff with new products and the upcoming additions. He makes sure that each representative has all the necessary information to answer each and every technical question that may arise. |
| Vic Bradley is our in-house executive account manager. He is responsible for overseeing all wholesale accounts as well as providing support for all of our local customers. Whether you are a private individual visiting our facilities or a contracting firm, Vic will ensure that you get the best individualized service and customer support possible. He will personally supervise the order process and ensure clients’ satisfaction. |
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| Angela Nathan is our Shipping and Receive Manager, she ensures that orders are processed and shipped out in a timely fashion. Furthermore, she is constant contact with our preferred shipping curriers ensuring that each and every shipment is delivered to our customers on time. Angela’s main priority is ensuring that products are properly packages, shipped, and delivered to our clients as fast as possible. |
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| Our managerial team is constantly working to provide the most personalized service to our customers and to ensure that each and every representative you will speak with is properly trained and possess the product knowledge necessary to assist each and every individual that will contact us at 866-507-2725. |
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